Refund policy

Return policy

You have the right to return one or more products for a refund within 30 days of receiving your order.

In order for your return to be approved, the following criteria must be met:

• The product must be in the same condition as when it was received.
• The product should be in its original packaging with intact labels and protective stickers.
• The product must be presented with a valid purchase receipt.

Please also note:

• That you as a customer pay the return cost.
• We do not accept returns on gift cards.

Exchange
To change a product, please return the product for a refund and place a new order on our website.

Refund on a promotion or sale order

If you would like a refund, please note that we will only make refunds for full-price items. If you received an item for a discounted price, you can exchange it with another item equal in price. If you used a discount code for your order that required you to order for a certain amount, we reserve the right to deny you the discount code if the amount after returning your items is lower than the one required to use the discount code.